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Reverse Commute
Pfizer bucks the trend as
it consolidates operations here; gives 1,000 workers
incentives to love NY
Published on June 23, 2003
The news this spring that Pfizer Inc. planned to
shift 1,000 jobs to Manhattan from New Jersey, Missouri,
Michigan and California took many by surprise. Since
Sept. 11, almost all the major relocation traffic has
been headed in the opposite direction.
But the pharmaceutical giant, which acquired
Warner-Lambert in 2000 and recently completed its
purchase of Peapack, N.J.-based Pharmacia, is convinced
that it can save $2.5 billion over three years by
consolidating many of its operations in the city. The
company is also sure that it can persuade key employees
to make the move.
"We never really talked about leaving Manhattan,"
says Greg Vahle, Pfizer vice president of human
resources and services. "We talked about continued
growth and how to package that growth in New York City."
Pfizer's decision comes at a crucial time for the
city. Many longtime corporate residents are responding
to pressure from consultants and regulators to
geographically diversify their workforces outside
Manhattan.
Pfizer, however, believes workforce consolidation is
the key to successfully running a business today-and it
does need to consolidate. Its two acquisitions tripled
the company's revenues and workforce and made it the
largest drug company in the world, with $48 billion in
sales and 140,000 employees in 100 countries. Under
pressure to meet cost and earnings expectations promised
by the mergers, Pfizer is closing some operations and
shifting major functions
to a few localities, such as Connecticut for research
and development and New Jersey for its consumer
business.
Jobs in legal affairs, finance, human resources and
marketing that support the core pharmaceutical business
and now sprawl over four states will migrate to the
city, where the drugmaker's longtime presence helped
sway the relocation decision.
Seeing the advantage
"We realize it's not the cheapest place to do
business, but we're already here," says Pfizer's Mr.
Vahle. "We attract a high-quality workforce in New York
City, and we think it's advantageous to be in the
country's business and financial capital."
To accommodate thousands of additional employees who
will relocate to or be hired in Manhattan, Pfizer will
invest $400 million to buy and renovate a 31-story
building at 685 Third Ave. It will also refurbish five
other buildings it owns or occupies in the city.
Altogether, it plans to spend $1 billion in the city
over the next 15 years.
The initial wave of transferees is already starting
to stream into Manhattan, with most expected to be in
place by this time next year. Many will get Pfizer's
standard package, sweetened with lots of personal help,
such as counseling and a buddy program that pairs them
with local Pfizer employees for support. The package
itself includes help with house-hunting, moving and
selling a home as well as cost-of-living salary hikes
for those transferring from lower-cost locales.
Others, such as New Jersey workers who elect to
commute into the city, will get an additional $400 per
month in take-home pay for the first year and $200 per
month for the second year to defray their higher
commuting costs. Employees whose jobs are eliminated or
who choose to stay put even though their jobs have
shifted to Manhattan may interview for other positions
within the company or receive placement help and a
severance package that starts at 23 weeks' pay for
administrative workers and 39 weeks for managers.
Company officials won't reveal how many employees
have accepted jobs in Manhattan, but say their efforts
so far have been largely successful. Based on its
experience in 2000, when it bought Warner-Lambert and
shifted hundreds of jobs to Manhattan, Pfizer is betting
that half or more of the employees whose jobs are moving
to New York will choose to relocate.
Relocation experts say Pfizer's expectations are
realistic, especially given the current job market. For
example, one 10-person Pharmacia marketing team in the
United Kingdom is easily replacing two members who have
chosen not to move here.
Time is right
Consultants say, too, that relocations following a
merger or acquisition usually work to a company's
benefit.
"Companies move an individual to get particular
knowledge or skills to another location in an
organization," says John Wada, a consultant at
relocation specialist Runzheimer Inc. "And that has a
lot to do with human productivity and integrating two
organizations that may have different cultures."
As for the city, the payoff could be considerable-an
estimated $300 million, including the multiplier effect
of the 3,300 additional jobs Pfizer has promised the
city over the next 15 years in return for $46.3 million
in state and city incentives.
According to Mintax Inc., a New Jersey economic
development adviser that helped Pfizer negotiate the
incentive package, every net new Pfizer job will support
4.8 jobs in other industries. "They pushed us hard to be
as aggressive as possible," says Andrew Alper, president
of the city's Economic Development Corp.
Pfizer officials, however, say the size of the
incentive package did not drive the decision to shift
jobs to New York-after all, Michigan offered the company
a $600 million deal.
Pfizer's expansion has excited economic development
types, who are hoping that the company's expanded
presence can help strengthen the foundation for a
biotechnology industry in the city.
"It's a fine piece of marketing for us," says Kathryn
Wylde, president of the Partnership for New York City.
"We're trying to market to other companies, and their
first question is `What's the climate like among
industry leaders already there?"'
Nevertheless, despite euphoria on both sides, alarm
bells are already sounding. Some question whether Pfizer
will be able to create the promised new jobs.
Competition from generic drugs and increasing government
pressure to lower prices could cramp Pfizer's ambitious
growth plans.
"If the business isn't growing, we won't expand,"
warns Mr. Vahle.
Copyright 2003, Crain Communications,
Inc
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